Website Maintenance
Maintain & Protect: website maintenance done for you
Updates, backups, security, monitoring and repairs, all looked after by an Australian team. Think of it as a warranty for your website: if something breaks, we fix it. Hack-free, or we fix it free.
The short answer
Website maintenance is the ongoing work that keeps a website secure and working: updates, backups, security scans, monitoring and repairs. Maintain & Protect does it all for you, from $40 a month + GST, with a one-off setup fee for the initial security audit and lockdown.
Websites don't maintain themselves
WordPress, its themes and plugins release updates all year round, and most of them are security fixes. Leave them, and the risk of a hacker or robot exploiting a known hole climbs every week. Apply twenty at once, and something usually breaks.
Hackers don’t care who you are. Like graffiti on a wall, it’s about how many sites they can reach, and small business sites are easy targets.
Maintain & Protect takes the whole job off your hands. We keep your site current, backed up and protected, and we check it still works afterwards.
Out-of-date software
The most common way small business websites get hacked.
Broken updates
Forms and checkouts that quietly stop working.
No working backup
Nothing to go back to when disaster strikes.
Blacklisting
Browsers and email providers blocking your domain.
How Maintain & Protect works
From the day you sign up, here’s what happens.
Step 1
Audit
We perform a full security audit of your site to find the loopholes, then lock it down using best-practice security.
Step 2
Protect
Firewalls, scanning, monitoring and backups start straight away, so you're covered from day one.
Step 3
Maintain
We update monthly, apply high-risk and security fixes weekly, check your site afterwards and fix anything that breaks.
Step 4
Report
Each month you receive an email outlining the work we performed and the results.
Everything your website needs, in one maintenance plan
Each part of Maintain & Protect has its own page if you’d like the detail.
Website backups
Offsite backups you can actually restore.
Website updates
Safe updates, checked before and after.
Website security
Firewalls, scanning and monitoring.
Website repairs
Fast fixes, from errors to broken checkouts.
Website improvements
Faster pages that win more enquiries.
Hacked website repair
Malware removal and blocklist clean-up.
WordPress maintenance
Monthly WordPress care for Australian businesses.
WooCommerce maintenance
Care that protects every sale.
Uptime monitoring
Know before your customers do.
Website support
Help when you need it, including 24/7 emergencies.
Who Maintain & Protect is for
Busy business owners
You know your site needs looking after, but you don’t have the time, or you’d rather not learn how.
Sites that have been hacked
You’ve cleaned up once and never want to again. We clean your site properly, then keep it locked down.
Online stores
Your checkout is your till. We check it after every update and watch your payment gateway.
Sites hosted anywhere
Maintain & Protect works with your website wherever it’s hosted, though our hosting makes it simplest.
Maintain & Protect plans
Prices are monthly and shown without GST. Pay annually and get two months free. Each plan has a one-off setup fee, which covers our full security audit and lockdown of your site.
Maintain & Protect Essentials
Core protection for brochure websites and blogs.
$40/month + GST
or $400 a year + GST, two months free.
One-off setup $120 + GST.
- Full security audit and site lockdown at setup
- Firewall and login protection
- Daily malware and vulnerability scanning
- Blacklist monitoring
- Monthly updates, with security fixes weekly
- Daily offsite backups, kept 30 days
- Limited restores (fair use)
- 24/7 uptime monitoring
- Monthly report
Most popular
Maintain & Protect Advantage
Extra checks and repairs for sites that bring in enquiries.
$80/month + GST
or $800 a year + GST, two months free.
One-off setup $240 + GST.
- Everything in Essentials
- Advanced firewall rules and two-factor login
- Premium plugin and theme updates
- Visual and form checks after every update
- Repairs if an update breaks something
- Backups four times a day
- Unlimited restores (fair use)
- Minor content changes (fair use)
- Broken link and mixed content repairs
Maintain & Protect Elite
Full care for online stores and business-critical sites.
$120/month + GST
or $1,200 a year + GST, two months free.
One-off setup $360 + GST.
- Everything in Advantage
- Checkout and payment gateway checks
- Hourly backups
- Unlimited minor repairs and changes (fair use)
- Database and image optimisation
- Google Analytics, Tag Manager and Facebook pixel setup
- Search engine health report
Already hacked, or not sure?
Tick “My site is, or might be, compromised” when you order. Cleaning a hacked site before we lock it down takes extra work, so the setup fee is doubled (Essentials $240, Advantage $480, Elite $720 + GST). Your monthly price stays the same. If we find a compromise that wasn’t declared, we’ll need to quote for the extra work, because some of it has to be done twice.
A website warranty for your business
Think of Maintain & Protect as accidental damage cover for your website. Our systems monitor your site around the clock, and our team also performs regular visual and functional checks, like filling in your contact form to make sure it actually works.
Hack-free, or we fix it free. If your site is hacked while it’s on Maintain & Protect, we clean it up and close the hole at no extra cost.
An update breaks something?
We fix it, at no extra cost.
Someone tries to hack you?
We step in and resolve it.
A form stops working?
We find it and repair it.
Deleted something by mistake?
We restore it from backup.
Website maintenance FAQs
What is Maintain & Protect?
It’s our website maintenance service. We look after updates, backups, security, uptime monitoring and repairs for your WordPress website, for a fixed monthly price.
Do I need it if my website is working fine?
Yes. Most updates are security fixes, and a site that works today can be hacked tomorrow through an out-of-date plugin. Regular maintenance also means small problems are found and fixed early, instead of all at once.
Why is there a setup fee?
When you start, we perform a full security audit, lock the site down and set up backups and monitoring. That’s a one-off job, so it’s a one-off fee.
What if my site has already been hacked?
Tick the compromised box when you order. The setup fee is doubled because we need to clean the site properly before we lock it down. Your monthly price doesn’t change.
Can I pay annually?
Yes. Pay annually and you get two months free. The setup fee is the same on either billing cycle.
Do you need to host my website?
No. Maintain & Protect works with websites hosted elsewhere, though our own hosting makes the job simpler and faster.
What does fair use mean?
Restores, minor changes and repairs are included without counting every request, provided they’re reasonable for a site of your size. If a job is bigger than a minor change, we’ll quote it first.
Can I change plans later?
Yes. You can move up or down a plan at any time, and we’ll adjust your billing.
Website maintenance guides
Practical guides from our blog.
